Returns & Exchanges

At LENY, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging with all tags attached, and include the provided packing slip inside the box.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing