Frequently Asked Questions

Everything you need to know about shopping with LENY

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.

Do you offer international shipping?

Yes, LENY ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How can I track my shipment?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.